1. Certificate Certification

Shandong FULU CNC Equipment Co., Ltd. has obtained multiple international certifications such as ISO, WIPO.CEBV, TUV, SGS, etc., and holds multiple patents. Our machines have been exported to over 1100 countries and regions, covering North America, Europe, South America, the Middle East, and Southeast Asia. In addition, we provide long-term overseas technical guidance and after-sales service for these countries.

2. Machine Inspection

To ensure the precision, stability, and durability of every CNC device, our company has established a comprehensive and rigorous full-process quality inspection system covering every stage from parts procurement, complete machine assembly, debugging and calibration to finished product shipment, thoroughly eliminating quality risks. We always control production details with high-end precision manufacturing standards, insisting that unqualified parts are not stored and substandard equipment is not shipped, building a solid foundation for product quality from the source, providing customers with highly reliable and high-precision CNC machining equipment.

During the production and assembly phase, we implement a full-process inspection system where technicians verify component specifications, assembly processes, and structural accuracy in real time, promptly correcting assembly deviations. After equipment assembly, it enters a professional precision inspection phase, using specialized instruments such as laser interferometers, dial indicators, and levels to individually check core parameters including three-axis geometric accuracy, straightness, perpendicularity, spindle rotation accuracy, and repeat positioning accuracy. At the same time, long-duration no-load high-speed running tests are conducted to comprehensively examine the operational stability of the equipment’s transmission system, control system, and tool magazine system, identifying issues such as abnormal noises, stalling, and deviations.

Before shipment, all equipment must undergo load test cutting simulations under real processing conditions. By machining standard test samples, the equipment’s cutting accuracy, surface finish, and overall machine coordination performance are verified to ensure the equipment meets various precision parts processing requirements. After completing the full set of inspection procedures, the quality inspection team reviews all test data, archives inspection records, and only approves shipment after confirming all indicators meet standards. The standardized and meticulous inspection process effectively guarantees the equipment’s high quality and stability, ensuring every machine delivered to customers has durable and reliable production performance.

3. After-Sales Guarantee

High-quality after-sales service is an important guarantee for stable equipment operation and a core service advantage of the company. Our company always adheres to the service philosophy of "Customer First, Full Process Escort," establishing a complete, efficient, and standardized CNC equipment after-sales service system covering the entire process including equipment installation and debugging, technical training, fault repair, routine maintenance, and spare parts supply, comprehensively solving various problems customers encounter during equipment use, ensuring worry-free purchasing and peace of mind in use.

After equipment delivery, we arrange professional technical engineers to provide on-site service, completing equipment positioning, installation, debugging, and precision calibration free of charge to ensure the equipment quickly meets production standards. At the same time, one-on-one practical training is provided for customer operators, thoroughly explaining equipment operation procedures, parameter adjustment, daily maintenance techniques, and simple fault troubleshooting, helping customer teams quickly master equipment operation, ensuring efficient production operation and improving production efficiency.

To ensure long-term stable operation of the equipment, our company has established a rapid response after-sales mechanism, accepting customer consultation and repair requests around the clock and promptly answering technical questions. For equipment faults, we accurately locate the root cause, quickly provide solutions, and efficiently complete repairs and corrections. We also maintain a sufficient inventory of original factory parts for rapid delivery and replacement, preventing production stoppages caused by parts shortages. In addition, we regularly conduct customer follow-ups, proactively tracking equipment operation status, providing free maintenance guidance and equipment optimization suggestions, continuously empowering customer production with professional, attentive, and efficient comprehensive services, establishing a good brand service reputation.